Our contact information
Business email address (email@example.com is the default)
By standard mail:
Tabitha's Beauty Supply
970 Cedartown Hwy
Rockmart GA. 30153
678-757-8070 (between 10 a.m. and 7:30 p.m. EST)firstname.lastname@example.org
What are the Different Shipping Methods and How Long Does it take?
We ship out orders within a 24-48 business hour time frame. However, some items must be ordered from our manufacturers and this process may take a few days to obtain the items. Regular UPS ground and USPS orders will not be notified if the items will be delayed less than 5 business days.
*** If you need the items before or on a SPECIFIC date please place a note in the comment section at the time of order and we will then notify you on the transit time if need be.
We are located in:
970 Cedartown Hwy
Rockmart GA 30153
- US Mainland: UPS Ground , UPS 3 Day Select , UPS Next Day Air Saver, UPS 2nd Day Air, USPS Priority Mail.
- AK,HI,PR,GU,MP, US Territories: USPS Priority Mail, USPS Parcel Post, UPS ground, UPS 2nd Day Air
- APO/FPO: USPS Priority Mail, Parcel Post
-US PO BOX: USPS Priority Mail Only -Canada: UPS Canada Standard
UPS (United Parcel Service)
***When you calculate the UPS delivery days, exclude the shipping day except the notice below. - Delivery takes approx. 2-6 working business days for UPS Ground
- For UPS Commercial: You need to provide company name in order to use this service
- UPS 3 Day Select: 3 Day Select is delivered by the 3rd business day after the mailing date.
- UPS Next Day Air Saver: We do not have Next Day Air in the shipping option field of the order page. If you wish to choose UPS Next Day Air as your shipping method, please indicate in the comments section of the order form. At the time of delivery, you will need to show a valid photo ID to receive your shipment. Guaranteed delivery by 10:30-2:30 of the next business day to commercial and residential destinations depending on your location. Please note that Next Day Air Saver may not be available for certain locations.
- UPS 2nd Day Air: Guaranteed on -time delivery by the end of the second business day to all 50 states.
- Address correction charge: UPS charges address correction fee for the wrong address to redirect it. As a result, we charge that amount plus 60 cents finance fee for providing wrong address.
- We will charge additional $3 for delivery made to UPS Residential area even though selected UPS Commercial area because of UPS surcharge for wrong area selection.
***> For orders shipped via UPS Next day Air Saver, 2nd day air, or
3 Day Select, orders MUST be submitted no later than 10:30AM in order to have it processed and shipped the same day.
Service Map colors may vary due to differences in hardware and software. This map is a general representation of UPS Ground transit times. For service availability and to calculate the delivery time for a package shipped between a specific origin and destination worldwide, Calculate Time & Cost.
- UPS Worldwide Expedited: All UPS Worldwide Expedited Shipments will receive 30% off the standard real-time UPS rate for Worldwide Expedited. It takes 3 -6 business days to arrive.
You will be liable for any taxes and duty (e.g. VAT, custom duty, etc.) that apply to your purchase. In some rare cases additional charges such as a service, agency, or brokerage fees associated with your deliveries that are charged by local agents. These charges are at the discretion of each country and some countries have more charges than others. Contact your local UPS site. They should be able to give you an estimate on what you should expect to pay.
- Returned UPS packages: Since UPS charges for returned packages, we will charge you for returns if packages are returned due to refusal, wrong address or unavailability after 3 attempts.
USPS (US Postal Service)
-APO, FPO is applied domestic rate.
-We do not send by Parcel Post to US mainland.
TabithasBeautySupply.com does not accept Foreign Orders at this time
Claim or Delay of Orders
Before emailing us, please double check your shipping address.
Once we ship out the package, the speed of delivery totally depends on the US Postal Service and other Carriers in each country.
-APO/FPO : Delivery in 5-15 business days after shipment on average but can take up to 2 months in rare case. If you do not receive your order, please email us after 30 days of shipment. Then, we can file a claim the US Postal Service. However USPS regulation allows filing of investigation of the package after 75 days of shipment ("Claim may not be filed until 75days or more after date of mailing." from USPS form 1000) and it will take up to 8-16 weeks to have result. As soon as we hear from USPS, We will notify you by email.
-Postal Priority Mail International: If you do not receive your order after shipment 5-6 weeks, email us for investigation. USPS will initiate the investigation after 37 days of shipment.
-It will take 12-16 weeks to have the investigating result Postal Priority Mail International (6-10 days delivery) from US Postal Office. We will refund you in full after 16 weeks of investigation filing if we do not hear from US Postal Office at least. Or we will refund you right after investigation result from US Postal Office
*** we will ship your order as per the selected shipping method
*** If a package weighs over 50 pounds (22.7 kg) for Postal Priority Mail International (6-10 days delivery) the rate will be recalculated after the order and will send new rate for confirmation. However, UPS Worldwide Expedited will calculate automatically the rate for any shipping weight.
***If a shipping address is found to be incorrect, the customer will be charged an additional shipping correction fee.
***You are responsible for charges incurred by the refusal or return of package by providing wrong address. The charges are comprised of sending and returning shipping fees, taxes and duties, and carrier's processing fees.
Shipping Calculation, visit at:
- U.S. Postal Service: Postal Web Site
- UPS: UPS Web Site
Undeliverable & Refused Packages
Any order returned to our facility without previous authorization from Ebonyline.com (ie. unauthorized returns, refused packages, incorrect address, etc...) will be treated as a return.
Order will be canceled and all fees (including but not limited to additional shipping costs and/or re-stocking fees Will Apply.)
If a delivery is refused for any reason, or considered undeliverable you will be charged a penalty that may include, but not limited to extra shipping charges. Please proofread your order before finalizing.